Is a Website Down or Just Me?

When a site will not load, the problem could be the website, DNS, your browser, Wi-Fi, provider, or one device.

Ask what changed

If only one website fails, the site or DNS may be the problem. If every website fails, your connection is more likely the issue. If the site works on mobile data but not on Wi-Fi, your home network, DNS, provider route, VPN, or browser cache may be involved.

Check the domain

A browser needs DNS to turn a domain name into an address. If DNS fails, the site may appear down even if the server exists. A DNS check does not prove the whole website works, but it is a useful first step.

Try it: Use the website status checker to see whether the domain resolves.

Test another browser and network

Try a private window, another browser, another device, and mobile data. If a private window works, cookies or cache may be the problem. If mobile data works but Wi-Fi fails, restart the router and consider flushing DNS.

Common clues

Only one site fails: site outage, DNS, browser cache, or block.
All sites fail: router, modem, provider, or Wi-Fi.
Works on cellular: home network or provider path.
Works in private mode: cookies, cache, or extension.